Vendor Terms of Use

1 Acceptance Of Terms

1.1 These provisions set out the terms and conditions (“Terms”) on which you (the “Seller”, “your”) may become a member of the Creative Locale website (“Site”) to sell products and services.

1.2 Your use of the Site is governed by these Terms, Creative Locale Terms of Website Use and by Creative Locale Privacy Policy together with any other documents referred to in these Terms. Please take the time to read these documents, as they include important terms which apply to you.

2.1 Conditions of sale

In order to ensure that the platform promises to customers are maintained, conditions applicable for merchants to be able to sell on the platform may vary from time to time. These are specified as part of the merchant registration process. By registering and listing products for sale on the platform you agree that you and your products comply with the criteria to sell on the platform.

2.2 Listing

By uploading product and listing quantities for sale on the platform you agree that you are legally entitled to sell the products listed and that the descriptions are accurate, not ambiguous or misleading, and that the items are in fact available for delivery to all buyers.

It is your responsibility to ensure the sale and distribution of items is not in breach of any applicable laws and that no regulatory restrictions or specific duties apply to such items. Creative Locale.co.uk shall not be responsible for verifying your right to list and sell products, or whether the sale of such products is prohibited or deemed illegal. Creative Locale.co.uk reserves the right to remove from listings, without prior notice to the merchant, any product whose sale becomes illegal or controversial in the UK.

You must ensure your products listed:

Do not infringe any third party intellectual property and you have all necessary licences or approvals in order to sell your products to the buyers on the website.

By listing a product for sale at a price you agree that you will supply the product at that price to buyers on the website. The price listed must be in £ sterling currency only and include all applicable taxes and delivery charges.

We reserve the right to terminate any listings that are in breach of our terms and conditions and remove any products at our reasonable discretion.

2.3 Warranties

You must provide customers with clear and accurate information regarding all products listed, as well as all consumer statutory rights and warranties, whether express or implied, which shall solely be borne by you.

YOU ACCEPT TO BE SOLELY RESPONSIBLE FOR THE PRODUCTS’ QUALITY, FEATURES, SAFETY, ADEQUATE PACKAGING, INFORMATION CONTAINED ON LABELS OR ADVERTISED ONLINE, NAMES, MARKS, STANDARD LABELS AND ANY PRODUCT RELATED INFORMATION THAT MAY BE REQUIRED OR EXPECTED BY CUSTOMERS. ANY DISCLAIMERS, NOTICES, WARNINGS OR PRODUCT RESTRICTIONS MUST BE CLEARLY STATED.

You undertake to address any issues raised by customers, including, but not limited to, complaints and refunds in a timely and effective manner.

2.4 Intellectual property

By listing on the website, you grant us and our affiliates a non-exclusive, worldwide, royalty-free right to exercise all copyright, database rights and rights of publicity over the material displayed in your product information and listings that you provide to us in any existing media now or in the future.

2.5 Our fees

A commission fee is charged per order for the use of the platform. This is communicated during the merchant registration process.

By listing products on the website you agree to pay all such applicable fees.

2.6 Payments

Your sales proceeds will be paid on completion of a purchase of your product(s), net of the above referred fees and percentages due.

2.7 Sales and refunds

Orders you receive on the website must only be paid by the buyer through the website’s payment facility operated by Stripe Payments Europe, Ltd.

You are responsible for all risk and liability related to supplying the order to the buyer and must endeavour to dispatch the item in a timely manner with a speed of dispatch at least as favourable as your declared dispatch speed during your account registration process.

Your returns and refund policy must adhere to CreativeLocale.co.uk’s.

2.8 VAT

It is your responsibility to ensure your products listed include all applicable taxes to deliver good to buyers, including customs and excise duty, VAT and any other applicable taxes. You are responsible for accounting for all taxes due relating to the sale of your products on our website.

2.9 Termination

We will monitor merchants’ performance very closely and may reasonably request further information about you or your business activities from time to time. We reserve the right to suspend or terminate your account if you fail to provide us with such information, or if your business conduct or use of the service is detrimental to the quality of the platform in a manner that results in or may result in complaints, disputes, claims, reversals, chargebacks, fees, fines, penalties and other liability or otherwise harmful to our business operation or abusive to buyers.

We reserve the right to suspend or terminate your account if you are in breach of the terms and conditions without notice.